photosmart C309G - Error message ink system failure 0xc19a0013 (331 Views)
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Honor Student
gdafoe
Posts: 4
Registered: ‎09-04-2012
Message 1 of 3 (331 Views)

photosmart C309G - Error message ink system failure 0xc19a0013

Please help.....I continue to receive this error message when I attempt to print.

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Bob_Headrick
Posts: 14,061
Registered: ‎11-17-2008
Message 2 of 3 (320 Views)

Re: photosmart C309G - Error message ink system failure 0xc19a0013

The troubleshooting steps in this document may resolve the issue.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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Honor Student
gdafoe
Posts: 4
Registered: ‎09-04-2012
Message 3 of 3 (309 Views)

Re: photosmart C309G - Error message ink system failure 0xc19a0013

Thanks for the info. I tried all of the sugestions, but didn't have any luck. I just purchased a new printhead, this will be the third one. I'm not to happy with this HP printer. Of course this had to happen just as school is starting for my girls.

 

Thanks again, Gary

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