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Honor Student
gdafoe
Posts: 4
Member Since: ‎09-04-2012
Message 1 of 3 (396 Views)

photosmart C309G - Error message ink system failure 0xc19a0013

Please help.....I continue to receive this error message when I attempt to print.

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Bob_Headrick
Posts: 15,300
Member Since: ‎11-17-2008
Message 2 of 3 (385 Views)

Re: photosmart C309G - Error message ink system failure 0xc19a0013

The troubleshooting steps in this document may resolve the issue.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

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Honor Student
gdafoe
Posts: 4
Member Since: ‎09-04-2012
Message 3 of 3 (374 Views)

Re: photosmart C309G - Error message ink system failure 0xc19a0013

Thanks for the info. I tried all of the sugestions, but didn't have any luck. I just purchased a new printhead, this will be the third one. I'm not to happy with this HP printer. Of course this had to happen just as school is starting for my girls.

 

Thanks again, Gary

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