09-04-2012 05:24 PM
The troubleshooting steps in this document may resolve the issue.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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09-05-2012 06:23 PM
Thanks for the info. I tried all of the sugestions, but didn't have any luck. I just purchased a new printhead, this will be the third one. I'm not to happy with this HP printer. Of course this had to happen just as school is starting for my girls.
Thanks again, Gary