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Honor Student
gjbateman
Posts: 2
Member Since: ‎06-13-2012
Message 1 of 3 (689 Views)
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photosmart C7250 partial reset

[ Edited ]

Did a complete partial reset trying to clear out an error message...now does not print and asking for memory card.  Which file can I download on a memory card to fix the problem.

 

I did this by mistake and I figure it is needing a reload of firmware...where can I get that download?

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 2 of 3 (678 Views)

Re: photosmart C7250 partial reset

I could not find a listing for a firmware update for this printer. I would try a hard power reset:

 

While the power is on, remove the power plug from the back of the printer. Wait at least 30 seconds, then reconnect the power cord. Turn the printer on with the power button, if it will let you.

 

Hopefully that will clear the firmware request.

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Honor Student
gjbateman
Posts: 2
Member Since: ‎06-13-2012
Message 3 of 3 (671 Views)

Re: photosmart C7250 partial reset

Thanks.....that fixed the no printing problem! Works just like new.

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