printer keeps saying offline (838 Views)
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Honor Student
maryanndavid
Posts: 2
Member Since: ‎07-31-2012
Message 1 of 4 (838 Views)

printer keeps saying offline

computer went off and now that it is back on the printer keeps saying offline

Distinguished Professor
Danjen
Posts: 2,520
Member Since: ‎07-10-2012
Message 2 of 4 (830 Views)

Re: printer keeps saying offline

What operating system do you have? Is it 32 bit or 64 bit? Can you go to start, click on devices and printers and see if it is your default printer and does it say offline?

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PhD Student
Wixma
Posts: 886
Member Since: ‎09-21-2011
Message 3 of 4 (825 Views)

Re: printer keeps saying offline

Hello.

It would help as well knowing which printer model you have.

Cheers!

Wixma.
I am an HP employee.
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If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.
Honor Student
maryanndavid
Posts: 2
Member Since: ‎07-31-2012
Message 4 of 4 (813 Views)

Re: printer keeps saying offline

I have a hp officejet all in one 3600 series it went offline and will not come back it is stuck on fax

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