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‎01-02-2014 03:01 PM - last edited on ‎01-02-2014 03:29 PM by Retired

HP Recommended

 I bought this printer about 8 month ago but about a week ago it refuse to turn on.

Please help i took the printer to a local HP agent who diagnois that the power board is damaged and i should seek to have the printer replaced

 

{Personal Information Removed}

1 REPLY 1

‎01-15-2014 01:12 PM

HP Recommended

Hello wilton1,

 

I noticed your post about your Officejet 4500 refusing to turn on. I can see that you had spoken with a local HP agent who had recommended a replacement.

 

I would suggest calling HP's Technical Support to inquire about a replacement if you are still under warranty. If you no longer have warranty, you may qualify for a trade in.

If you are calling within North America, the number is 1-800-474-6836 and for all
other regions, click here:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

 

Best wishes,

ℜ a i n b o w 7000

I work on behalf of HP



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