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Re: shaddow on color printing
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04-20-2012 10:18 AM
I'm a novice on this forum site so please forgive my inexperience. However, when I click "Reply" I get a web page that looks like the attached PDF file. Can you download the PDF file? Does your web page look the same? I used the "Attachments" section and uploaded my PDF file by clicking "Browse", selecting the file and posting the message. Let me know if this doesn't work for you.
An HP employee
Re: shaddow on color printing
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04-20-2012 10:33 AM
Back again. Replacing the black cartridge and recalibrating the color registration did not work.
I have the pdf file with all the pages you requested. How do I get them to you?
Re: shaddow on color printing
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04-20-2012 10:45 AM
Mine is just from the "Post Message" down, and none of the tabs just above this message seem to accept a pdf file.
Is there an email address I can use?
Re: shaddow on color printing
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04-20-2012 10:47 AM
I have the pdf file with all the pages you requested. How do I get them to you?
See my previous posting. Basically click the "Reply" button and in the "Attachements" section, click the "Browse" button, select the files and then click the "Post" button. Let me know if this doesn't work for you.
An HP employee
Re: shaddow on color printing
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04-20-2012 11:19 AM
Too bad the attachements are a problem for us. Seems like such a silly thing to worry about. Ok, lets try this. Send the files to jaybirdcal@mailinator.com. This is not a secure or well tested temporary email addess so I'm not certain it will work. It's worth a try though.
An HP employee
Re: shaddow on color printing
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04-20-2012 11:25 AM
The email has been sent with the attachment.
Re: shaddow on color printing
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04-20-2012 11:32 AM
Sorry, that email address will not work. mailinator removes attachments. I'll investigate alternatives.
However, it's curious that you do not have the "Attachments" section. Can you re-check? You may have to use your scroll bar to see the section.
An HP employee
Re: shaddow on color printing
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04-20-2012 11:45 AM
I have scrolled up and down and can't find anything that will allow me to attach something. The little green tree above this message (above the word "anything") will not take a pdf file.
Can you send me an email (adbaldwin2@earthlink.net) that I could then reply to with an attachment?
Re: shaddow on color printing
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04-20-2012
11:45 AM
- last edited on
04-20-2012
06:45 PM
by
MrMatthew
I created a gmail account. Send the PDF files to [Personal Information Removed] Again, sorry that attachments are such an issue.
An HP employee
Re: shaddow on color printing
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04-20-2012 11:56 AM
It has been sent.
