01-22-2012 11:36 AM - edited 01-23-2012 05:58 PM
I have a hp psc photosmart 2410 all in one printer that is running very slow about 20 minutes per sheet., which includes copying. I ran a troubleshooting test through HP and they don't find anything wrong.
I was running XP bit operating system until I added more memory and switched to Windows 7 32 bit about six months ago. The printer has been running fine until 2 daysago.
I have tried turning the printer off to reset, unplugged power cord from surge protector,plugged directly in the wall and changed the color ink, but still have the same problems
I sure can use any help I can get.
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01-28-2012 05:14 AM
are you referring to standalone copy or Printing from pc is slow.
Anyways you may try out to check if this helps you.
1. Make sure you have enough of ink in the cartridges. Empty cartridge or low fill cartridge may result to slow copying/printing.
2. Always use HP Genuine ink cartridge & do not use any refilled or remanufacture cartridges which may affect your print quality and also it could damage your printer components.
3. Go to printer properties->printing preferences-> Paper/Quality tab
4. Under Type is: select Plain Paper instead of Automatic. Click apply and ok to save the settings
5.Try Change the printing mode –Normal mode or Draft.
6. Remove all startup items from the task manager. (Having all unwanted application which will lower down you system performance.)
7. Clear all temp files,
8. Now try printing any document and check the result.
You can also by pass the print spooler and check.follow the steps below
Go to printer properties->Advance Tab-> Choose printing directly to printer.
NOTE: Printing directly to the printer rather than having a spool file send the data to the printer may slow down or temporarily freeze the computer.
1. Go to copy menu and change the paper type to plain instead of automatic.
2. Set the paper size as letter/A4 , instead of leaving automatic., make sure to save the new setting.
Don’t leave setting to automatic. Instead of set the values.
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Although I am an HP employee, I am speaking for myself and not for HP.
02-05-2012 08:22 AM
Problem solved!!!!! Go to fix your own printer.com
Press # and 9 on printer keyboard and hold in whilst plugging printer back in = full reset
Printer worked perfectly.
WHY COULDN'T HP HAVE SUGGESTED THIS?????????