05-07-2013 05:12 AM
I'm unable to check Ink Level. When I go to:
Control Panel\Hardware and Sound\Devices and Printers\HP Deskjet 3050 J610 series
I get only "See What's Printing", "Set Preferences" and "Customize Your Printer".
How do I fix this issue?
Solved! Go to Solution.
05-08-2013 09:06 AM
Let me see if I can help you checking ink levels. What Operating System do you use? If you have the full feature software and driver installed on your computer, you should be able to access the HP printer software to find ink levels. Based on the screenshot you sent, it doesn't look like the full feature software is installed. I can help you install it if you tell me which OS you have.
Here is how you access that software for Windows XP...
1. Click Start ( ), click All Programs , click HP , click the folder for your HP printer, and then click the icon for your HP printer ( ).
Let me know if that works. If not I have a few other ideas.
05-08-2013 09:50 AM
When I bought it. I installed all software from CD and here was all, but for some reason here isn't any longer.
OS is Win7 64bit
When I runned CD > add more software here readed "Already Installed" at end.
I uninstalled HP Deskjet 3050 J610 series and then I reinstalled software from CD.
When I uninstalled it I got Error:
Warning 1910. Could not remove Shortcut HP Deskjet 3050 J610 series Scan.Ink. Verify that the shortcut file exists and that you can access it.
And after that I reinstalled software and now it works.
I'm pretty fool to forget that I had CD and I could do that.
Thanks for help.
05-08-2013 10:03 AM