12-02-2012 01:06 PM
1. HP Photosmart Premium All-in-One Printer (309a)
2. Windows Vista 64-Bit Home
3. General Printer Error 0x61000f6
4. No known changes to printer before problem developed
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12-04-2012 12:27 PM
Let me know if this helps.
01-29-2013 10:59 PM
I have an OFFICEJET 6500 that jammed earlier. Followed steps, call3ed tech support...got some lady in India with very bad English who was pushing for me to buy a new printer. I kept playing with it and found this post. I found some more pieces of pape3r stuck by the cartridge installation directions! I am a happy person!!!! Thank you!!!!
01-30-2013 11:58 AM
11-12-2013 05:35 PM
Tried all suggestions in the document as well as the videos from the HP site with no luck. When I try to print it sounds like the carriage moves all the way to the left then back to the right where it bumps three times then I get the error message again. When I raise the the printer cover to access the ink cartridges and printhead the carriage moves the printhead to the left, then back to the right where it bumps three times and give me the error message again. All of this started after I cleared an envelope jam.
11-14-2013 08:36 AM
I understand you have a 0x61000f6 error.
Since you have already followed the carriage jam document and are still having the same issue then
I would recommend to call HP Tech Support for further assistance to see what other options
are available for you.