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03-12-2012 04:52 PM
Help!! I am trying to scan my passport and it doesn't seem to matter where I place it on the scanner, only a partial snapshot is showing. I made a photocopy which turned out just fine and didn't move the passport and then scanned. Only half showed up. I've probably scanned from 10 different spots on the glass and I can't get it!! I even tried scanning the copy and only a partial showed up for that too. Any suggestions?