Activate Scan to Computer? Officejet 6500A Plus

[Inept]

Does anyone know how to NOT activate this every single time you want to scan? God forbid you try to scan from adobe first.... then you have to restart the grid to get everything to work. I wish they would disclose this crap FIRST before you buy an "easy all in one."

[ianmen]

Having the samen problem,

Everytime I want to scan some thing I have to activate the software, anyone an fix?

[kansasr]

Just installed an OfficeJet 7500A and have the same problem...both of my computers have to be re-activated each time I want to scan to the computer.

I must say, between the installation process (I had to do a lot of google searching to get web printing working) and this, I'm not impressed with HP software.

[yosemite80]

mine only activated once. now it says that my" printer in not on the printer control panel. please restart and try again". I have always loved hp products even though their customer service and software STINK. I think if i cant get this new printer working......our relationship is over.

[Praveen_David]

Hi All,

HP OJ 6500A Plus, HP OJ 7500A, HP OJ 8500A, HP Photosmart B210, HP Envy D100 All-in-One printers support new version of printer software which 22. In this new version software we need to activate the scan feature everytime from software so that we can scan using the printer front panel.

Future updates to this software will enable us to activate this feature only once. But as of now we need to activate it everytime printer or computer is turned OFF.

[kansasr]

Thanks for taking the time to explain this...it's at least nice to know that it's the software, not something we're doing.

HOpefully there will be an update in the very near future to make this feature more workable.

[kansasr]

Any update on when we might get a software update to solve this problem?

[ilinderoth]

Wondering when this will be fixed as well. 

[Praveen_David]

There is no ETA on this, however when available I will be posting the update in this post.

[relaxapart]

I really hope they fix this quickly. i bought this printer  as the vendor said it was possible. i assumed i did not need to activate this app every time.

Question:

Can we not just put the program in the start menu so it will load auto? if yes what is the name of the program?

thanks paul