Activate "scan to computer" on my Officejet 6500A Plus e-All-in-One Printer - E710n? Error (3152 Views)
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Student
40student
Posts: 1
Member Since: ‎12-15-2012
Message 1 of 2 (3,152 Views)

Activate "scan to computer" on my Officejet 6500A Plus e-All-in-One Printer - E710n? Error

The GUI for my  Officejet 6500A Plus e-All-in-One Printer - E710n has changed and now I can't load a document at the printer and send it to the computer. When I click on "ScantoPCActivationApp" in the scanner folder it comes back with the message - Error launching the program, device was not specified. How do I fix this and what happened to the old GUI? Thanks

Master's Graduate
ferRX
Posts: 289
Member Since: ‎03-14-2009
Message 2 of 2 (3,124 Views)

Re: Activate "scan to computer" on my Officejet 6500A Plus e-All-in-One Printer - E710n? E

1. First uninstall the software

  • Click Start  button then go to Programs > HP > Officejet 6500  and click Uninstall.
  • 2. Then go to Control Panel > Programs  and Features

 

  •  and click over Officejet 6500 and then click Uninstall option

 

 

3. Then download the software from the HP web:

4. And install with the downloaded software.

 

Hope these steps helps you.  

 

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