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C5280 Problems on Windows 7 – Scan does not work (261 Views)
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hprzakr Top Student
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hprzakr
Posts: 8
Registered: ‎02-02-2012
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C5280 Problems on Windows 7 – Scan does not work

‎02-02-2012 02:47 PM

C5280 Problems on Windows 7 – Scan does not work

 

I purchased a new Asus desktop pc that runs Windows 7 Home Premium.  (Previously I have been using the HP C5280 on a pc with Windows XP and had no problems.)

I have installed, uninstalled, and reinstalled all possible combinations of the following software, but still cannot scan.

-        PS_AIO_02_NonNet_Full_Win_WW_130_140

-        CPE_SCAN_DESTINATION_UPDATE_hypcom_001_003

-        dot4patch_reboot

 

I have run HPSDU diagnostics after each successful step of the installation and I get a “The scan driver is missing or corrupt” message.

Does anyone have any ideas?  Please help!

 

Thanks

 

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