HP Support Forums
Join in the conversation.
09-19-2010 08:09 AM
I have a similar problem with my new PHOTOSMART PREMIUM C309g. I have downloaded and redownloaded several times. I just don't seem to be able to download the OCR. I cannot scan and edit word documents. It always scans as an image. I reported this problem and the printer was replaced only yesterday. The new printer has the same problem. Any one with a solution to this please!! ChrisO
12-18-2010 01:18 AM - edited 12-18-2010 02:16 AM
There is a new software solution for Windows 7. It should allow you to scan to a doc, rtf, or txt file. It will not scan directly to Office 2007.
Make sure you download the full solution or OCR will not be included.
Will this solution work for a HP PSC 2410 photosmart?