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Can't scan. HP Photosmart All in One - Error message: try scan from computer or see documentation (71 Views)
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NanaSW
Posts: 1
Registered: ‎07-21-2012
Message 1 of 2 (71 Views)

Can't scan. HP Photosmart All in One - Error message: try scan from computer or see documentation

How do I set up scanning functionality.   I can print and copy but I've never been able to scan a document from the printer to my laptop.    Error message: "Try scan from computer or see documentation".   

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HP
Shane_R
Posts: 7,846
Registered: ‎11-28-2011
Message 2 of 2 (43 Views)

Re: Can't scan. HP Photosmart All in One - Error message: try scan from computer or see documentatio

What printer is it your using?

 

What OS is it installed on?

 

How is the printer connected?

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