09-21-2011 01:27 PM
My printer: HP Officejet Pro L7680
My OS: Windows XP
When trying to download the critical update, the Dot 4 Scrubber freezes. I see from other messages this has been a problem for some time now. Apparently HP has sent out 3 updates to fix a communication problem between the printer and the computer, and each of these updates have failed.
Now that it's Expert Day, I'm hoping to get some kind of fix for this.