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Top Student
Complextlt
Posts: 7
Member Since: ‎09-21-2011
Message 1 of 3 (1,162 Views)

Critical Update Problem - Dot 4 Scrubber freezes

My printer:  HP Officejet Pro L7680

My OS:  Windows XP

 

When trying to download the critical update, the Dot 4 Scrubber freezes.  I see from other messages this has been a problem for some time now.  Apparently HP has sent out 3 updates to fix a communication problem between the printer and the computer, and each of these updates have failed.

 

Now that it's Expert Day, I'm hoping to get some kind of fix for this. 

Top Student
Complextlt
Posts: 7
Member Since: ‎09-21-2011
Message 2 of 3 (1,147 Views)

Re: Critical Update Problem - Dot 4 Scrubber freezes

No replies from Experts yet???

Honor Student
dmfjd
Posts: 2
Member Since: ‎10-30-2011
Message 3 of 3 (933 Views)

Re: Critical Update Problem - Dot 4 Scrubber freezes

Search under google for the problem and you will find the solution right here in HP Support Forum

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