This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Deskjet 1050: A Scanning works not, printing is ok (windows 7). In old HP laptop all works, Help (118 Views)
Reply
Honor Student
AHTIJEAH
Posts: 3
Registered: ‎03-26-2012
Message 1 of 3 (133 Views)

Deskjet 1050: A Scanning works not, printing is ok (windows 7). In old HP laptop all works, Help?

Deskjet 1050 A: printing is ok, but scanning is not.

windows 7

 

In old laptop Hp windows XP scanning is ok.

 

I have installed again and again. I have done

I have HPSDU, but It cannot fix problem.

 

PLEASA HELP!

Thanks

Please use plain text.
Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 3 (118 Views)

Re: Deskjet 1050: A Scanning works not, printing is ok (windows 7). In old HP laptop all works, Help

hi there, 

 

Give this article a try and let us know if it helps.

 

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Please use plain text.
Honor Student
AHTIJEAH
Posts: 3
Registered: ‎03-26-2012
Message 3 of 3 (108 Views)

Re: Deskjet 1050: A Scanning works not, printing is ok (windows 7). In old HP laptop all works, Help

i have installed many times. In windows live there is no scanner connected, but printing is ok. When I remove HP and install it again, and connect usb, windows will install drivers and printing is ok then, but scanner is not. RESULTS OF Scan Diagnostic Utility. -green -green .red -nothing -nothing -nothing And I can't click fix button... what can I do??? thanks anyway... A
Please use plain text.