• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Easy Scan
Mac OS X 10.11 El Capitan

Since the update to Easy Scan 1.6.0, the searchable PDFs it outputs are much larger.

 

With the previous version the size of one page was approximately 500KB, but now it's more like 1MB per page.

 

While downgrading to the previous version is not possible, I would very much appreciate it if this problem would be fixed in the next version of Easy Scan.

 

I don't now how to reach the developers at HP, so that's why I'm using this forum to give feedback about the software.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Wouter__

If you would like, you may download HP Esy Scan 1.5 from HP's ftp lnk below:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-easy-scan-1_...

 

Additionally I see the latest version is HP Easy Scan 1.6.1, if your version is 1.6.0 it's worth trying the latest one:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-easy-scan-1_...



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Wouter__

If you would like, you may download HP Esy Scan 1.5 from HP's ftp lnk below:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-easy-scan-1_...

 

Additionally I see the latest version is HP Easy Scan 1.6.1, if your version is 1.6.0 it's worth trying the latest one:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-easy-scan-1_...



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you very much! :OpenSmile:

 

Installing version 1.5 worked for me.

 

The following could be interesting for other users with the same problem (and possibly for the developers):

Version 1.6.1 seems to have the same problem.

 

It might not be a bug, but a different (immutable) setting somewhere: the image quality in the PDFs produced by 1.6.x are higher than in the PDFs produced by 1.5.0. So it could be a choice of the developers. If that's true, I think it would be great if they would make it possible for the user to set the quality of the searchable PDFs:generic:

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.