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Re: Envy 100 e-all-in-one Scanner Head Jammed! (152 Views)
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Honor Student
Rick_Criddle
Posts: 2
Registered: ‎10-21-2011
Message 1 of 2 (157 Views)

Envy 100 e-all-in-one Scanner Head Jammed!

[ Edited ]

My envy e-all in one printer won't scan. The scanner head seems to be stuck at one end.

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Honor Student
Rick_Criddle
Posts: 2
Registered: ‎10-21-2011
Message 2 of 2 (152 Views)

Re: Envy 100 e-all-in-one Scanner Head Jammed!

[ Edited ]

Here's a picture I scanned. I also left the top open and watched the scanner head, and it doesn't move during the scan.

Scan.jpg

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