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02-28-2011 05:03 PM
Recently, I have been receiving an error message when trying to scan on my Photosmart C4280. It reads:
C: \program files\HP\Digital Imaging\bin\hpqkygrp.exe
The handle is invalid.
and...the requested action could not be completed.
This began to happen after I installed an updated version of Webroot Internet Security - not sure if it is related. I tried uninstalling HP all in one software and reinstalling the printer, but still got the same error message.