FAX ERROR REPORT

[ALPAYNE1]

EVERY DAU I RECEIVE ONE OR TWO FAX REPORTS THAT SAYS:

FAX RROR REPORT----NO FAX DETECTED

[A4Apollo]

Hi! @ALPAYNE1, Thanks for stopping by HP forums!

I understand that you get fax error NO FAX DETECTED on your printer.

Don't worry I'd like to help.

Did you make any software or hardware changes to your printer?
 

Please try the steps mentioned below.

Click start on your PC and search for fax setup wizard.

Run the fax setup wizard in the end run fax test and let me know the results.

Most fax reception problems are caused by telephone line conditions. Many telephone companies offer services that are intended to notify you of voicemail during a call or prevent unwanted calls. These services can block calls or interfere with the fax transmission and cause the fax to fail. If there are any of the following services on the telephone line connected to the printer, contact the telephone service provider for its recommended solution.
 
- Voice mail
 
- Privacy block
 
- Security screen
 
- Anonymous call rejection
 
- Privacy manager
 
- Any other service that screens or intercepts incoming calls
 
A distinctive ring service, if it is available from the telephone service provider, often resolves this issue.

Also, refer this document to further troubleshoot fax issues.

I'll keep an eye out for your response.  

I hope you have a great day! 🙂