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Student
tommy1
Posts: 1
Member Since: ‎11-13-2011
Message 1 of 2 (2,021 Views)

FAX and Magic Jack Plus

My C6180 will no longer FAX after hooking up a Magic Jack Plus (VOip).  Any ideas?  I have installed a DSL filter but can find no way of disabling error correction or changing the speed.  Thanks!

Master's Graduate
kawaii_aoi
Posts: 368
Member Since: ‎09-10-2011
Message 2 of 2 (2,016 Views)

Re: FAX and Magic Jack Plus

Hi tommy1,

 

The HP fax products are designed to work with traditional analog phone services. HP cannot guarantee that the HP fax product will work with a VoIP service.

 

This information is provided as a courtesy to help set up and troubleshoot issues related to connecting an HP fax product to a digital phone line. Line setup options should be discussed with the telephone service provider. For more info, check this article - Faxing with VoIP Services
 
Hope this works for you!
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Cheers! :smileyhappy:

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