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Student
Posts: 1
Member Since: ‎11-13-2011
Message 1 of 2 (2,349 Views)

FAX and Magic Jack Plus

My C6180 will no longer FAX after hooking up a Magic Jack Plus (VOip).  Any ideas?  I have installed a DSL filter but can find no way of disabling error correction or changing the speed.  Thanks!

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Master's Graduate
Posts: 368
Member Since: ‎09-10-2011
Message 2 of 2 (2,344 Views)

Re: FAX and Magic Jack Plus

[ Edited ]

Hi tommy1,

 

The HP fax products are designed to work with traditional analog phone services. HP cannot guarantee that the HP fax product will work with a VoIP service.

 

This information is provided as a courtesy to help set up and troubleshoot issues related to connecting an HP fax product to a digital phone line. Line setup options should be discussed with the telephone service provider. For more info, check this article - Faxing with VoIP Services
 
Hope this works for you!
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