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Student
cupcake143
Posts: 1
Member Since: ‎11-14-2012
Message 1 of 2 (77 Views)

Fax problem

I cannot fax from the multiple feed tray on my HP Officejet J4680.  I get the flashing error symbal when I put paper in and my computer says I have a  Paper Jam - no P.J.  What do I do?

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 2 (65 Views)

I understand you're getting a false paper jam message. I...

[ Edited ]

I understand you're getting a false paper jam message.  I am including a document that may assist you.

 

Click here for document.

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