HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Fax problem (46 Views)
Reply
Reply
Topic Options
cupcake143 Student
Student
cupcake143
Posts: 1
Registered: ‎11-14-2012
Message 1 of 2 (46 Views)
Report Inappropriate Content

Fax problem

‎11-14-2012 02:34 PM

I cannot fax from the multiple feed tray on my HP Officejet J4680.  I get the flashing error symbal when I put paper in and my computer says I have a  Paper Jam - no P.J.  What do I do?

0
Reply
0
Please use plain text.
 
HP
HP
garytech1
Posts: 3,005
Registered: ‎01-11-2012
Message 2 of 2 (34 Views)
Report Inappropriate Content

I understand you're getting a false paper jam message. I...

[ Edited ]

‎11-15-2012 03:25 PM - edited ‎11-15-2012 03:26 PM

I understand you're getting a false paper jam message.  I am including a document that may assist you.

 

Click here for document.



Give Kudos to say "thanks" by clicking on the white star under my name.


Click "Accept as Solution" if it solved your problem, so others can find it.
I work for HP
0
Reply
0
Please use plain text.