10-31-2009 01:47 PM
Installed Windows 7 Home Premium and it recognizes the G3010 scanner, but when I try installing the Photosmart software that worked in Vista, I get a message stating the operating system I have is not supported.
None of my software like Acrobat Pro 8 can find the scanner.
Yet HP shows the G3010 as a scanner that should work in Windows 7.
Has HP not released a driver or software for the G3010?
11-09-2009 03:07 PM
HP has not released the drivers for this product yet. Check here to see if it is released.
- Testing Your HP Fax Machine with the HP Fax Test Service
- A Communication or Connection Error Displays When Scanning
- Scan Using Full Feature HP Software (Windows 10)
- HP Photosmart 7510, 7515, ENVY 110, 114 Printers - Restoring eFax Service
- HP All-in-One Products - A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or Fax