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Student
octasker
Posts: 1
Member Since: ‎10-31-2009
Message 1 of 2 (2,742 Views)

G3010 scanning software for Windows 7

Installed Windows 7 Home Premium and it recognizes the G3010 scanner, but when I try installing the Photosmart software that worked in Vista, I get a message stating the operating system I have is not supported.

None of my software like Acrobat Pro 8 can find the scanner.

 

Yet HP shows the G3010 as a scanner that should work in Windows 7. 

 

Has HP not released a driver or software for the G3010?

 

Tks

 

Teacher
scandroid
Posts: 282
Member Since: ‎10-20-2009
Message 2 of 2 (2,654 Views)

Re: G3010 scanning software for Windows 7

HP has not released the drivers for this product yet.  Check here to see if it is released.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=3723466&taskId=135&prodTypeId=15179&prodSeriesId=3723463&lang=en&cc=us&submit=Go%20%BB

I work for HP, but these words are mine alone.
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