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GBP4EVER
Posts: 1
Member Since: ‎08-18-2012
Message 1 of 6 (524 Views)

HP 3052A won't scan

I have a HP 3052A when I hit scan it says computer not found. I use a Acer Chromebook with Google chrome as my OS. I can print and copy but it will not scan. Anyone know why?

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banhien
Posts: 36,414
Member Since: ‎01-29-2009
Message 2 of 6 (517 Views)

Re: HP 3052A won't scan

Hi,

 

Definitely the AOI printer knows nothing about Google "chrome". Please read the following discussion for the Chromebook:

 

   http://taxmantheblog.blogspot.com.au/2012/06/scan-to-chromebook.html

 

Regards.

BH
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Student
mbeth
Posts: 1
Member Since: ‎10-08-2013
Message 3 of 6 (307 Views)

Re: HP 3052A won't scan

I have loaded the HP software, but the printer says computer not found.   What do I do?

Retired
Advance23
Posts: 2,789
Member Since: ‎09-03-2013
Message 4 of 6 (298 Views)

Re: HP 3052A won't scan

Hi mbeth,

 

I would like to help you with your problem. I need some more information. Could you please tell me the operating system you are running on your computer?

 

Thank you,

I worked on behalf of HP.
Student
JanetLH
Posts: 1
Member Since: ‎10-31-2013
Message 5 of 6 (263 Views)

Re: HP 3052A won't scan

I can print, copy but says computer not found when i try to scan

HP Support Agent
Waterboy71
Posts: 5,057
Member Since: ‎09-03-2013
Message 6 of 6 (251 Views)

Re: HP 3052A won't scan

Hi GBP4EVER and JanetLH, sorry to hear that you both are having issue's with scanning. I have done some research and I have found a document that I think will prove to be successful. Please click on the link that I have provided and follow the instructions.   http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03581784&cc=us&dlc=en&lc=en&product=5061073&tmp...

 

If either of you are still having issue's, please feel free to write back and I will be happy to assist you further.

 

Thank you both so much.

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