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gtt Top Student
Top Student
Posts: 1
Member Since: ‎05-03-2011
Message 1 of 7 (2,470 Views)

HP 6500 office jet displays fax log full

HP 6500 office jet displays fax log full cannot send or receive any more faxes - how can I empty it?

Professor
Posts: 1,757
Member Since: ‎07-15-2009
Message 2 of 7 (2,455 Views)

Re: HP 6500 office jet displays fax log full

HI,

 

On the unit press setup and go to Tools. In the tools menu there is an option "Clear fax log"



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Student
Posts: 1
Member Since: ‎06-02-2011
Message 3 of 7 (2,388 Views)

Re: HP 6500 office jet displays fax log full

Tried the solution.  Seems to have worked.  Thnx

Professor
Posts: 1,757
Member Since: ‎07-15-2009
Message 4 of 7 (2,363 Views)

Re: HP 6500 office jet displays fax log full

Glad to hear, would you might setting my post as accepted solution?



Say "Thanks" by clicking the Kudos Star in the post that helped you.

Although I work for HP my posts and replies are my own

Please mark the post that solves your problem as "Accepted Solution"

Honor Student
Posts: 3
Member Since: ‎12-10-2012
Message 5 of 7 (1,375 Views)

Re: HP 6500 office jet displays fax log full

thank god i found you

thanks

Honor Student
Posts: 3
Member Since: ‎12-10-2012
Message 6 of 7 (1,374 Views)

Re: HP 6500 office jet displays fax log full

forget to click kudos
zxt Honor Student
Honor Student
Posts: 4
Member Since: ‎02-12-2014
Message 7 of 7 (78 Views)

Re: HP 6500 office jet displays fax log full

The unit will not send a fax because it says the fax log is full.  I tried deleting it from the tools menu on the printer and from the dialogue box on the computer.  It would not delete.  This occurs when I try to send a fax. Otherwise there is no indication that the fax log is full.

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