HP 6700: Scan Failure - Unable to scan, copy or send a fax (107 Views)
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Student
nadine818
Posts: 1
Registered: ‎07-22-2013
Message 1 of 2 (107 Views)

HP 6700: Scan Failure - Unable to scan, copy or send a fax

Spoiler
 

I received that error message when I tried to scan today.  I have not seen that before and I have not done anything different.  How can I fix this?  I also did a reset to factory settings.  I can print, but that is all.

 

 

PhD Student
Boston_RDSX
Posts: 1,158
Registered: ‎07-16-2013
Message 2 of 2 (91 Views)

Re: HP 6700: Scan Failure - Unable to scan, copy or send a fax

nadine818,

 

I am sorry you are having an issue scanning.

 

1.) What exactly is the error you are receiving?

 

2.) What operating system are you currently working on?

 

3.) Is the software from the original disk or the download?

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