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RODDNEY
Posts: 1
Member Since: ‎01-03-2012
Message 1 of 2 (134 Views)

HP DESKJET 3050 ALL IN ONE J610 SERIES

Can someone help,I click on the icon on my desktop for scanner and it says  the scanner function says in cannot be found.Then I use the button on the printer and it says error use the computer. What should i do?

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pcwizard
Posts: 11,508
Member Since: ‎12-31-2009
Message 2 of 2 (109 Views)

Re: HP DESKJET 3050 ALL IN ONE J610 SERIES

Hi RODDNEY, 

 

Run the following utility, and let me know what the results are?

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114802&cc=us&dlc=en&lang=en&lc=en&product=412...

I am an HP employee.

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