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Top Student
Posts: 4
Member Since: ‎05-01-2012
Message 1 of 36 (36,020 Views)
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HP Deskjet F4280 All-in-one scan is not working. Power button blinks when scan is pressed.

Scan not working on my HP Deskjet F4280 All-in-One.  The power button blinks when scan is pressed. Everything else works. :smileyhappy: I've tried the unplug from power outlet and plug back in.  Didn't solve problem. What else can I try?  Or, is this a piece of junk now and needs replacing?   My laptop (windows vista) did have to go in for repairs several months ago. Don't know if that had anything to do with it. 

Provost
Posts: 11,508
Member Since: ‎12-31-2009
Message 2 of 36 (35,980 Views)

Re: HP Deskjet F4280 All-in-one scan is not working. Power button blinks when scan is pressed.

Hi woodcarver60,

 

Can you make a standalone copy from the printer control panel?

 

Can you print to the printer?

 

Have you tried scanning using the Software on the computer?

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02455373

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02459304

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Top Student
Posts: 4
Member Since: ‎05-01-2012
Message 3 of 36 (35,978 Views)

Re: HP Deskjet F4280 All-in-one scan is not working. Power button blinks when scan is pressed.

I can make a stand alone copy, as well as print from computer to printer. The only thing not working is the scan.

Provost
Posts: 11,508
Member Since: ‎12-31-2009
Message 4 of 36 (35,974 Views)

Re: HP Deskjet F4280 All-in-one scan is not working. Power button blinks when scan is pressed.

Hi woodcarver60,

 

Have you tried scanning using the Software on the computer?

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02455373

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02459304

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Top Student
Posts: 4
Member Since: ‎05-01-2012
Message 5 of 36 (35,970 Views)

Re: HP Deskjet F4280 All-in-one scan is not working. Power button blinks when scan is pressed.

I am not aware of scanner controls in the computer. I do not see anything in the hp printer folder. Where would I find this?

Honor Student
Posts: 2
Member Since: ‎05-02-2012
Message 6 of 36 (35,968 Views)

Re: HP Deskjet F4280 All-in-one scan is not working. Power button blinks when scan is pressed.

Provost
Posts: 11,508
Member Since: ‎12-31-2009
Message 7 of 36 (35,958 Views)

Re: HP Deskjet F4280 All-in-one scan is not working. Power button blinks when scan is pressed.

Hi woodcarver60,

 

Follow the steps in the documents below to scan from the software.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02455373

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02459304

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Top Student
Posts: 4
Member Since: ‎05-01-2012
Message 8 of 36 (35,947 Views)

Re: HP Deskjet F4280 All-in-one scan is not working. Power button blinks when scan is pressed.

Problem solved. Did not have a "scan" button in hp solutions (as indicated in the directions) but once I was in solutions, the scan button on the scanner itself worked.

Provost
Posts: 11,508
Member Since: ‎12-31-2009
Message 9 of 36 (35,946 Views)

Re: HP Deskjet F4280 All-in-one scan is not working. Power button blinks when scan is pressed.

Hi woodcarver60,

 

Glad to hear the issue has been resolved. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Student
Posts: 1
Member Since: ‎06-04-2012
Message 10 of 36 (35,291 Views)

Re: HP Deskjet F4280 All-in-one scan is not working. Power button blinks when scan is pressed.

My scanner is not working. I have tried many times and would like a phone # to call you so I can get some help.  Thank you very much.

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