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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-15-2017 08:23 AM

HP Recommended

Does this printer/scanner allow saving of multiple scanned pages as a single document in a single file please?  If so is there any set up sequence I need to follow?  Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-15-2017 09:37 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Yes it does. You need to install the FULL feature software.

 

The following resource will help you (for Windows) :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

 

Watch these example that show you how to scan multiple pages to a single document:

 

Scanning multiple pages to a PDF document

 

For more scanning resources, please refer to this:

 

Scanning for Dummies

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

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3 REPLIES 3

‎01-15-2017 09:37 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Yes it does. You need to install the FULL feature software.

 

The following resource will help you (for Windows) :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

 

Watch these example that show you how to scan multiple pages to a single document:

 

Scanning multiple pages to a PDF document

 

For more scanning resources, please refer to this:

 

Scanning for Dummies

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No

‎01-15-2017 09:53 AM

HP Recommended

Thank you so much.  Most helpful.

Was this reply helpful? Yes No

‎01-15-2017 06:44 PM

HP Recommended

Hi @Davicar,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No
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