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08-17-2012 06:41 PM
When I scan I can capture a complete 8 1/2 x 11 document. When I copy, either BxW or Color, I only get 1/2 of page. It also shoots out a complete blank page prior to starting to print only 1/2 of the page.
08-22-2012 10:45 AM
Are you making copies from the Automatic Document Feeder (ADF) or the flatbed? Have you tried the other? Since scanning is fine it sounds like a setting on the printer itself is set incorrectly.
Go to the Copy settings for either B & W or Color. Under the option Reduce/Enlarge what option is selected and under Copy Paper Size what paper type is set?
When a solution is found please mark the post that solves your issue.