HP OfficeJet 4500 wireless Scanning to PDF (11826 Views)
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Honor Student
gdiza
Posts: 4
Registered: ‎04-05-2011
Message 1 of 9 (11,826 Views)

HP OfficeJet 4500 wireless Scanning to PDF

Hi all,

 

Using the full software suite (downloaded and installed), does it support scanning to PDF on Windows 7?

 

I have a client who says a user who is using 7 and the printer in question can't scan to PDF, but can scan to TIF and JPG - now before I go all the way there, I just want to confirm if it's possible.

 

/Nick

Honor Student
xChris001x
Posts: 1
Registered: ‎08-05-2011
Message 2 of 9 (11,375 Views)

Re: HP OfficeJet 4500 wireless Scanning to PDF

Hey Nick. Yes the 4500 can and will scan to PDF. A client I have is having the same problem so here's what I suggest you try. If you're able to/or have someone remote log in and dowload HP diagnostic tool from HP's site.. Essentially you download, install and run it then click the fix button. That should troubleshoot and fix the problem and after a quick restart of the laptop the printer should be able to scan to PDF. 

 

 

 HP Scan Diagnostic Utility

Student
rimosbach
Posts: 1
Registered: ‎02-06-2011
Message 3 of 9 (6,450 Views)

Re: HP OfficeJet 4500 wireless Scanning to PDF

How do you scan documents on the 4500.  Its in scan option and when I start it says there are no scan options.

Student
fidodog1
Posts: 1
Registered: ‎05-17-2013
Message 4 of 9 (4,483 Views)

Re: HP OfficeJet 4500 wireless Scanning to PDF


rimosbach wrote:

How do you scan documents on the 4500.  Its in scan option and when I start it says there are no scan options.



I have been scanning since I bought the printer, but I am getting a message today saying "No scanning options"  see hand book, which I can't find.  Please help...

Regents Professor
UniProg
Posts: 4,677
Registered: ‎12-15-2011
Message 5 of 9 (4,413 Views)

Re: HP OfficeJet 4500 wireless Scanning to PDF

Hello fidodog1,

 

You don't mention how you are connected to the printer.  If everything was working, but now saying there are no scan options, the easiest place to begin, is to simply reboot the printer and computer and then try it again.

 

Please update me on the current status and I'll be happy to help you get this resolved.

 

Good luck!

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Student
Makylac
Posts: 1
Registered: ‎06-06-2013
Message 6 of 9 (4,107 Views)

Re: HP OfficeJet 4500 wireless Scanning to PDF

Thank you!!! Thank you!!!! Thank you!!!! This worked for me!!!
Student
geovitum
Posts: 1
Registered: ‎07-01-2013
Message 7 of 9 (3,711 Views)

Re: HP OfficeJet 4500 wireless Scanning to PDF

Is there a patch for scanned files to pdf that disappear ?

Student
a_m_a_z_o_n
Posts: 1
Registered: ‎01-15-2014
Message 8 of 9 (1,218 Views)

Re: HP OfficeJet 4500 wireless Scanning to PDF

How do I scan to an email on my printer 4500? 

Honor Student
ARNETTA
Posts: 2
Registered: ‎03-24-2014
Message 9 of 9 (167 Views)

Re: HP OfficeJet 4500 wireless Scanning to PDF

how to scan on printer

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