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Tutor
Posts: 9
Member Since: ‎05-13-2013
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HP OfficeJet Pro 8600 WON'T FAX FROM COMPUTER

Hi, when attempting to fax from the computer, seemingly nothing is happening..

 

STeps-

Have desired document on screen

Select Print

Choose Printer 8600 FAX

Dialogue box comes up (looks same as PRINT)

After hitting OK, nothing happens.

 

I assume box should come up asking where I would want to send it either right when I select Print via 8600 Fax, or then one right afterwards?

 

Works ok/ can fax directly from all-in-one glass.

 

Ran utilty Print and Scan Doctor and says all is ok. But doesn't list FAX as separate printer.

 

When I check the Fax under Device and PRinter, no documents are awaiting print.

 

Assume it needs some sort of driver update or reintall??

 

Running Windows 7, 64 bit.

 

Thanks!

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Re: HP OfficeJet Pro 8600 WON'T FAX FROM COMPUTER

Distinguished Professor
Posts: 3,011
Member Since: ‎02-03-2010
Message 2 of 3 (467 Views)

Re: HP OfficeJet Pro 8600 WON'T FAX FROM COMPUTER

Hi,

 

Please refer link below.

 

http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/want-to-send-Fax-from-PC-in-HP-Officejet-45...

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
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Distinguished Professor
Posts: 3,011
Member Since: ‎02-03-2010
Message 3 of 3 (452 Views)

Re: HP OfficeJet Pro 8600 WON'T FAX FROM COMPUTER

Hi,

 

Glad to know that the issue has been resolved.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
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