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Student
poohbear
Posts: 1
Member Since: ‎04-21-2009
Message 1 of 2 (4,060 Views)

HP Officejet 5600 All in One will not scan

I have tried uninstalling and reinstalling the software that came with this device, but still get a message "No scan options--refer to device documentation" when I try to scan a document. Quite frustrating. I have read thru the user guide and can find no reference to this problem. I am operating Windows XP and want to save to My Documents or send scanned docs to email in Office 2007. Help! (And I am not a techie, so make it simple!)
Intern
Intern
EmJ
Posts: 12
Member Since: ‎04-16-2009
Message 2 of 2 (4,020 Views)

Re: HP Officejet 5600 All in One will not scan

Please click the Link below:

 

No scan options for Windows XP..

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en

 

If still unresolved, I would suggested if you uninstall software

and reinstall updated software you can download from the website..

 

:smileyhappy:

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