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Honor Student
lgreaney13
Posts: 2
Member Since: ‎07-20-2011
Message 1 of 2 (454 Views)

HP Officejet 6500 E710a lines when scan or copy.

I have a HP officejet 6500 e710a printer that will show black vertical lines down the middle of the page when I scan or copy. The print feature works fine with no streaks.

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 2 (436 Views)

Re: HP Officejet 6500 E710a lines when scan or copy.

There is most likely a spec of dust or something on the scanner glass that's causing the streak.  This document should help you clear up the problem.  Let me know what happens.

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