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Faxxi
Posts: 5
Member Since: ‎01-11-2012
Message 1 of 6 (2,867 Views)

HP Officejet 6500A Plus fax confirmation page with included image every time

[ Edited ]

Hello Experts,

 

I have a HP Officejet 6500A Plus ( http://www.amazon.de/gp/product/B0042RRKSC )and I want to be able to setup my printer once in that manner, that every time I send a fax,  a fax confirmation page with a small printout (image) of the first page of the sent fax will be printed.

 

I know, that actually I have to type every time on "scan an fax"  (in german "Scannen und Faxen") to get a fax confirmation page with a image of the first page.

 

I would be very happy, if I could setup my MFP once for the fax confirmation page with image.

 

Regards

Faxxi

Tutor
Faxxi
Posts: 5
Member Since: ‎01-11-2012
Message 2 of 6 (2,852 Views)

Re: HP Officejet 6500A Plus fax confirmation page with included image every time

Hi,

 

could somebody answer if it is possible to implement my requirenment  ?

 

Regards

Faxxi 

Grad Student
windrunner123
Posts: 220
Member Since: ‎03-31-2010
Message 3 of 6 (2,845 Views)

Re: HP Officejet 6500A Plus fax confirmation page with included image every time

Hi Faxxi,

 

Try to turn on the fax confirmation through the printer display option.

Click on the Fax Icon >> Settings >> Fax Setup >> Fax Reports >> Fax Confirmation.

Set On (Fax Send)

Thank you.

I am an HP employee


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Tutor
Faxxi
Posts: 5
Member Since: ‎01-11-2012
Message 4 of 6 (2,839 Views)

Re: HP Officejet 6500A Plus fax confirmation page with included image every time

[ Edited ]

Hi,

 

I had set that option.

 

It's described in the users guide ( http://h10032.www1.hp.com/ctg/Manual/c02519721.pdf ) on page 66:


To include an image of the fax on the report
1. Touch right arrow , and then select Setup.
2. Touch Print Report, and then select Fax Confirmation.
3. Touch On (Fax Send) or On (Send and Receive).
4. Touch Fax Confirmation with image.


 

 

In the german users guide ( http://h10032.www1.hp.com/ctg/Manual/c02519729.pdf ) it is described on page 76:


So übernehmen Sie ein Bild eines Fax in den Bericht:
1. Tippen Sie auf Pfeil nach rechts , und wählen Sie dann Einrichtung aus.
2. Tippen Sie auf Bericht drucken, und wählen Sie dann Faxbestätigung aus.
3. Tippen Sie auf Ein (Faxversand) oder Ein (Faxversand/-empfang).
4. Tippen Sie auf Faxbestätigung mit Bild.


 

 

But: the bug is, that this setting doesn't work. I get always a fax confirmation page without an image!!! I have to send my faxes allways from memory, if I want to have a fax confirmation page with image.

This is described in the english users guide (http://h10032.www1.hp.com/ctg/Manual/c02519721.pdf ) on page 49:


To send a fax from memory
1. Load your originals. For additional information, see Load an original on the scanner
glass or Load an original in the automatic document feeder (ADF).
2. Touch Fax, and then touch Fax Settings.
3. Touch Scan and Fax.
4. Enter the fax number by using the keypad, touch (Speed Dial) to select a
speed dial, or touch (Call History) to select a previously dialed or received
number.
5. Touch Start Fax.
The printer scans the originals into memory and sends the fax when the receiving
fax machine is available.

To send a fax from memoryThe printer scans the originals into memory and sends the fax when the receiving

fax machine is available.


 

 

In the german users guide (  http://h10032.www1.hp.com/ctg/Manual/c02519729.pdf ) it is described on page 55:


So senden Sie eine Faxnachricht aus dem Speicher:
1. Legen Sie die Originale ein. Weitere Informationen finden Sie unter Auflegen von
Originalen auf das Vorlagenglas oder Einlegen von Originalen in den
automatischen Vorlageneinzug (ADF).
2. Tippen Sie auf Faxen und dann auf Faxeinst..
3. Tippen Sie auf Scannen und faxen.
4. Geben Sie die Faxnummer über das Tastenfeld ein. Tippen Sie auf
(Kurzwahl), um einen Kurzwahleintrag auszuwählen, oder auf
(Anrufverlauf), um eine zuvor gewählte Nummer oder Nummer eines
empfangenen Anrufs auszuwählen.
5. Tippen Sie auf Start Faxen.
Der Drucker scannt die Originale in den Speicher und sendet das Fax, wenn das
empfangende Faxgerät verfügbar ist.


 

 

Maybe its a bug in the german localisation of the firmware?

 

Thanks

Faxxi

 

 

Honor Student
mp4544
Posts: 1
Member Since: ‎07-02-2012
Message 5 of 6 (2,369 Views)

Re: HP Officejet 6500A Plus fax confirmation page with included image every time

How can my HP officejet 6500 be setup to receive fax confirmation?

Student
rob-g
Posts: 1
Member Since: ‎10-13-2012
Message 6 of 6 (1,862 Views)

Re: HP Officejet 6500A Plus fax confirmation page with included image every time

Can HP please fix this?

An image on the fax report is total standard. A fax report without image looks dodgy.

Recipients sometimes assert that only a blank image arrived because fax was sent wrong side up. A fax report without an image then even seems to confrim that assertion.

It's frustrating to have to go to an internet café every time I send an important fax.

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