02-11-2012 07:01 PM
I have downloaded the drivers and scanner patches for this printer and I still don't have the HP print program and scanner program on my desk top. I can't even get my computer to recognize the printer connected via usb port. Can anyone help with this?
03-13-2012 12:27 PM
Hope you a having a great day,
I am reaching out to probe if you still experience this issue. If you are, I will do my best to assist you
Try this tool Printer Install Wizard
If you are not experiencing this issue any longer you may disregard this post, although I will appreciate if you can take I little bit of your time and let me know.