03-03-2010 09:23 AM
When I'm turning on the printer it shows me a message on it: "Scanner Failur. Unable to scan,copy or send FAX. Press OK.".
And When I try to scan through the solution center it shows me the next message:
Please help me to fix this problem.
03-10-2010 10:28 AM
You can download new software from here.
You can also try to run HP Update which may have a patch for your problem.
03-11-2010 02:28 PM
Can you scan with WIA using Microsoft Paint or Scanners & Cameras on XP, or Fax and Scan on Win 7?
Also can you scan with the scanning application?
C:\program files\hp\digital imaging\bin
hpiscnapp.exe or hpscnvw.exe
- Testing Your HP Fax Machine with the HP Fax Test Service
- A Communication or Connection Error Displays When Scanning
- Scan Using Full Feature HP Software (Windows 10)
- HP Photosmart 7510, 7515, ENVY 110, 114 Printers - Restoring eFax Service
- HP All-in-One Products - A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or Fax