HP Support Forums
Join in the conversation.
01-03-2009 10:57 PM
We have this connected via wireless.
No J6480 icon shown anywhere?
Cant scan from J6480 [No Scan Options]...to computer/file.
Have gone into the ''programs file/bin''' and copied a link [Files/HP/Digital%20Imaging/bin/Shortcut] to the desktop that allows me to run the scanner from there.
Have done in/uninstalls....no change.
01-13-2009 04:04 AM
01-13-2009 05:33 PM
I AGREE... SAME PROBLEM. MANY UNINSTALLS AND REINSTALLS... NO ICON IN LOWER RIGHT AND THERE IS NO OPTION ON THE SOFTWARE DISC TO INSTALL ANYTHING ELSE. NOTHING ON HP.COM TO DOWNLOAD.
WILL SOMEONE FROM HP ANSWER US.?????? BEFORE I RETURN MINE TO THE STORE.....
01-13-2009 08:51 PM
01-13-2009 09:03 PM - edited 01-13-2009 09:04 PM
I am having this same problem, also there is no phone support available for this product. does anyone have the answer?
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.
01-14-2009 04:43 AM
01-14-2009 08:10 PM
Thanks for the advice.
I'm still having a hard time figuring out how to get the Digital Image Monitor installed.
Do you think it is better to install from the driver or the CD?