Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎08-07-2013
Message 1 of 2 (481 Views)

HP Officejet Pro 8600 - Vertical lines on scanned documents

When I scan a document to my computer vertical lines of different colors appear.

Reply
0
Provost
Posts: 16,825
Member Since: ‎01-03-2011
Message 2 of 2 (471 Views)

Re: HP Officejet Pro 8600 - Vertical lines on scanned documents

[ Edited ]

Hi,

Please ensure the printer directly connected to the power source and not through any power stripes, surge protectors, etc.

 

As well be sure to update its firmware and check for any change:

http://support.hp.com/us-en/document/c02919168

Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution Smiley Happy
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation