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04-05-2010 07:24 AM
Thanks, Pierres. Greatly appreciate your input. I'm still without scanner, copier. Unemployed so can't get another at the moment. SO frustrating, still. Seems like you are right about a flaw in the design. Too many people having problems for it to be normal wear and tear. Guess we can just chalk it up to our disposable-society expectations. But those days only existed for the haves, anyway. Losers are as always the usual suspects - those with limited resources, who can't afford to keep replacing. Hate to tun this into a social issue, but seems to apply here. onward and upward...
09-26-2010 05:10 AM
I've got a photosmart C4480 and have had it for about 2 years. I literally used the scanner about 2 times and then all of a sudden i went to use it and the scans came out black. Same with the alignment page, i can't align the cartridges at all.
I've tried everything!!!!!!!!!!!!!!!!!!!!!!! It's definitely a waste of money, i will never buy a HP anything again!
10-01-2012 01:35 PM
I had the same problem - and FOUND THE CAUSE!
In short: IF EITHER OF THE INK CARTRIDGES IS NOT FULL, it may make the test-page bad, which the printer won't accept when scanning to calibrate.
In my case:
I just replaced the black in cartridge, but my color ink was running out.
This resulted in the same phenomenon everyone is describing (always printing a test-page upon start-up, scanning it doesn't make it stop).
Later I realized that the colored part of test page was not exactly perfect - so I guess not what the printer was expecting when scanning it.
So I REPLACED the color cartridge, re-printed the test-page, scanned it - and THE PRINTER NO LONGER PRINTS THE TEST PAGE!
05-15-2013 11:18 AM
If your scans and copies are coming out all black, can you tell if the scanner light is even coming on when you copy/scan?
Any error messages on the printer or computer?
Which printer do you have?
How are the ink/toner levels?
Answer those questions for me please and I can help determine the appropriate step, if this is even fixable, that is. Hopefully it is.