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Student
CindyAnsonia
Posts: 1
Member Since: ‎01-09-2013
Message 1 of 2 (110 Views)

HP Photosmart 2710. Windows 7

Just upgraded to a new desktop - with Windows 7 installed.  My 2710 will print, wirelessly, but it will not scan.

 

It works wonderfully with my old laptop - running windows XP

 

Any sugestions?

 

Grad Student
SammanthaR
Posts: 242
Member Since: ‎01-09-2013
Message 2 of 2 (106 Views)

Re: HP Photosmart 2710. Windows 7

Have you installed the software on the new computer?

 

If not here is the link for the software required to do scanning http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=4204...

 


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