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Re: HP Photosmart 7510 C311A or CQ877B (170 Views)
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Honor Student
foxleys
Posts: 6
Registered: ‎06-15-2012
Message 1 of 3 (175 Views)
Accepted Solution

HP Photosmart 7510 C311A or CQ877B

Hi

 

HP Photosmart 7510 C311A or CQ877B;

 

I have just bought & installed above, all working well.

 

Except eFax.

 

I have registered with ePrint.

 

But when I try to register with eFax from the AIO from panel, I get the error that my postcode is not correct, even though it is!

 

I have setup the WiFi and the blue led is on all the time when the AIO in switched on.

 

I am resident in Jersey, GB, UK.

 

Please help!

Thanks in advance

 

regards

 

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PhD Student
007OHMSS
Posts: 2,137
Registered: ‎08-12-2009
Message 2 of 3 (170 Views)

Re: HP Photosmart 7510 C311A or CQ877B

I don't know if this is the issue, but just a thought here. If you go into setup (printer control panel), preferences, then region/country, is it set for UK? If it is not, I could see the post code being a problem. Like I said, just a thought.

007OHMSS

I am a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
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Honor Student
foxleys
Posts: 6
Registered: ‎06-15-2012
Message 3 of 3 (158 Views)

Re: HP Photosmart 7510 C311A or CQ877B

Hi 007OHMSS

 

Brilliant!

 

You are correct, for some reason when I installed the AIO, I was given only the option as "Europe" but just checked it and changed it to UK (England) and then eFax let me get registered!!!

 

Many thanks

Best regards


 

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