Question
Reply
 
Student
cwasmuth
Posts: 1
Member Since: ‎09-12-2013
Message 1 of 2 (6,352 Views)

HP Photosmart C4280 all-in-one printer won't scan. Says USB not connected when it is.

Tried turning both laptop and printer on and off several times.  Tried USB cable in different ports on laptop.  Confirmed USB cable is not damaged as I can print via this cable to the printer.  Can't uninstall and reinstall software as I do no longer have the driver CD.  Other suggestions?

Distinguished Professor
kamatr
Posts: 2,527
Member Since: ‎07-21-2010
Message 2 of 2 (6,344 Views)

Re: HP Photosmart C4280 all-in-one printer won't scan. Says USB not connected when it is.

It seems to be software glitch.

You can select your OS and install updated drivers for the Printer which can be found at below link
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3192753&task=&

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation