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lunarthief
Posts: 1
Member Since: ‎11-15-2012
Message 1 of 2 (224 Views)

HP photosmart C4385 All- In- One scanner not working

My scanner says its not conected via cable or wifi and the usb is conected and i know the cord isnt broke because i just printed something last night. I havent scanned something in a few months though. I dont really know what to do. please someone help. Im using Vista.

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garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 2 (214 Views)

HP photosmart C4385 All- In- One scanner not working

[ Edited ]

I understand your scanner isn't working. Hp designed a tool that fixes many scanning issues. I am including a link to the tool.

 

Click here for tool.

Let me know if this helps.

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