11-15-2012 11:15 AM
My scanner says its not conected via cable or wifi and the usb is conected and i know the cord isnt broke because i just printed something last night. I havent scanned something in a few months though. I dont really know what to do. please someone help. Im using Vista.
11-16-2012 11:21 AM - edited 11-16-2012 11:22 AM
I understand your scanner isn't working. Hp designed a tool that fixes many scanning issues. I am including a link to the tool.
Click here for tool.
Let me know if this helps.