04-01-2009 07:31 PM
I have a HP psc 2410 Photosmart all in one printer that was working brilliantly ubtil i up graded from XP to Vista 32. The driver is not a problem, i can print OK. My problem i cannot take advantage of all the other features like scanning to email because the utilitys disc that came with the printer will not install under Vista. Is vista compatible software available or has my beloved psc 2410 cone to the end of it's life.
05-22-2009 11:25 PM
When searching the info on the HP website it did say that the scan button isn't compatible with Vista. It did give to options though to do it from your computer. Sorry I can't remember them exactly but I can guarantee you the solution is there on the website under the specific product name, just not in the forum answers.
05-23-2009 08:59 AM
05-23-2009 12:56 PM
Is there any HOPE that HP will write a DRIVER??
Seems HP would rather force people to buy new printers than to write drivers, which AREN'T crazy-hard to update... maybe that works for HP, but I am really going to look hard to purchase the next printers from companies that release driver updates... and recommend that others do the same!!
(Shame, because HP makes some decent printers.)
05-23-2009 09:59 PM
05-24-2009 01:40 PM
05-24-2009 02:14 PM
Thanks for all the tips.
FYI -- Using VueScan software, the HP PSC PhotoSmart 2410 has complete scanning capability (shows HP it can be done, at any rate).
I have not checked faxing capabilities, b/c the firned I am helping does not use that, but we can now:
Print from all apps
- Testing Your HP Fax Machine with the HP Fax Test Service
- A Communication or Connection Error Displays When Scanning
- Scan Using Full Feature HP Software (Windows 10)
- HP Photosmart 7510, 7515, ENVY 110, 114 Printers - Restoring eFax Service
- HP All-in-One Products - A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or Fax