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02-25-2010 12:29 AM
I have owned a HP 1355 printer since 2007. Upon changing both ink cartridges this last time and after purchase, the printer seems to develop a fault; whereby, when attepting to print, from a word document, nothing is printed. That is to say it is pending in the printer folder. In addition, every time I switch it on, it prints a test page. I have managed to scan docs, but not to print from my Dell Dimension 9200 computer. I am using Vista Professional.
Note; I have unplugged it, replugged and awaited for the USB & Vista to locate one another, but still the same fault!
Has anyone heard of this problem? If so, what can be done to resolve it?
04-16-2012 05:22 AM
With regards to the not printing bit make sure you give the rollers (take back bit off) a good rub with clean damp cloth as if they are dirty it wont pick up the paper correctly. (make sure you take power out first!)
hope this helps.