Question
Reply
 
Top Student
Silkstockings54
Posts: 3
Member Since: ‎01-02-2013
Message 1 of 2 (257 Views)
Accepted Solution

Hello, HP Officejet Pro 8600 All-in-one unable to scan to PC Windows Vista HP w1707 ...

[ Edited ]

... and send scanned document to e-mail. Copier and fax are fully functional. Receive error from computer it doesn't recognize the printer. They do communicate in every other way. Could I be missing software for printer? Thank you for any advice and assistance you may be able to provide. Much appreciated. 

Top Student
Silkstockings54
Posts: 3
Member Since: ‎01-02-2013
Message 2 of 2 (234 Views)

Re: Hello, HP Officejet Pro 8600 All-in-one unable to scan to PC Windows Vista HP w1707 ...

I solved. Just reversed procedure. Started with the PC to communicate to the printer and all is fine rather than having the printer communicate to the PC.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation