How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment? (16878 Views)
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Honor Student
Onbashi
Posts: 2
Registered: ‎02-11-2012
Message 1 of 12 (16,878 Views)

How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment?

I am unable to see my apple mac computer listed on the printer's screen. When I select scan and then computer, it simply informs me to enable scan to computer via the printer software, does anyone know where this setting is?

 

  • OS X 10.7.3 (Lion)
  • HP Photosmart 5510
  • Connected wirelessly with the latest drivers (as of today)
  • HP Utility 5.2.0

 

 

HP
stix4
Posts: 1,418
Registered: ‎04-25-2011
Message 2 of 12 (16,820 Views)

Re: How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment?

Hello,

Thanks for the post.  With Lion (10.7) you do have other options for scanning.  I've included a link below with some steps to do this.  Good Luck!

 

On the computer desktop screen do you see printer icon which says HP Photosmart 5510? If YES, double click it. Then double click "Scanner Actions" and then you can see the option "Activate Scan to computer".

 

Note: In order to use scan button on the printer, this feature should always be activated. Once activated, if you restart the printer or computer, this needs to be re-activated again.

 

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01910186&tmp_task=useCategory&cc=us&dlc=en&lang...

 

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00274694&cc=us&dlc=en&lc=en&product=311255&tmp_...

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

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Honor Student
cwarner161
Posts: 2
Registered: ‎12-02-2012
Message 3 of 12 (14,047 Views)

Re: How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment?

I have a Hp all in one 110e series, I want to enable scan to my Mac Book Pro, can you give me the webpage so i can enable scan to computer.

HP
stix4
Posts: 1,418
Registered: ‎04-25-2011
Message 4 of 12 (13,981 Views)

Re: How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment?

Hello, 

Thanks for the post.  With this one, we actually have several options for scanning.  I've included the links below for scanning with both the HP software and for scanning without.  On the computer desktop screen do you see printer icon which says HP AIO 110e? If YES, double click it. Then double click "Scanner Actions" and then you can see the option "Activate Scan to computer".

 

Note: In order to use scan button on the printer, this feature should always be activated. Once activated, if you restart the printer or computer, this needs to be re-activated again.

Good Luck!

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02456650&tmp_task=useCategory&cc=us&dlc=en&lang...

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01910186&lc=en&cc=us&dlc=en&product=5070125

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Honor Student
cwarner161
Posts: 2
Registered: ‎12-02-2012
Message 5 of 12 (13,938 Views)

Re: How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment?

Thank you for your help, it was very helpful, I can now scan to my Mac Book, Thank you again.

Student
nycmom
Posts: 1
Registered: ‎01-31-2013
Message 6 of 12 (12,842 Views)

Re: How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment?

I don't have an icon on my imac. How do I get my hp envy printer to connect and scan to the computer?

HP
stix4
Posts: 1,418
Registered: ‎04-25-2011
Message 7 of 12 (12,805 Views)

Re: How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment?

Hello Nycmom,

Thanks for the post.  Since we don't have an icon, how did you install the HP printer?  Did you use the disc or ASU to get the driver software?  When you choose file/print, what does your iMAC see as the default/last used printer?  Check the below document for some great tips on ensuring that it is installed and assistance if not.  Good Luck!

 

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03457987&tmp_task=solveCategory&cc=us&dlc=en&la...

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Student
Hollzy
Posts: 1
Registered: ‎12-28-2013
Message 8 of 12 (4,305 Views)

Re: How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment?

I have downloaded the HP software on my Mac OS 10.8 how do I enable the printer software to 'Scan to computer'

HP
stix4
Posts: 1,418
Registered: ‎04-25-2011
Message 9 of 12 (4,103 Views)

Re: How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment?

Hello Hollzy,

Thanks for the post.  If you have not already located these steps, check the steps below to enable scan to computer.  Good Luck!

 

Step one: Check the Scan to Computer setting
Follow these steps to check the Scan to Computer setting.
 
  1. On the main menu, click the Apple icon ( ), and then click System Preferences .
  2. Click Print & Scan .
  3. Under Printers , click your printer, if you see more than one printer.
  4. Click Open Print Queue . The print queue for your printer opens.
  5. Click Printer Setup or Settings . A new window opens.
  6. Click the Utility tab, and then click Open Printer Utility . The HP Utility window opens.
  7. Under Scan Settings , click Scan to Computer .
  8. At the top of the screen, click the check box next to Enable Scan to Computer , if it is not already checked. Scan to Computer is enabled.
I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Student
mindyholman
Posts: 1
Registered: ‎01-07-2014
Message 10 of 12 (3,834 Views)

Re: How do I enable 'Scan to computer' via the printer software in a mac OSX 10.7 environment?

I am unable to scan to my computer - printer/scanner tells me that the computer has not been selected but I don't see a printer icon anywhere on my computer, desktop, applications, etc.  Any ideas?

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