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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Officejet Pro 8620
Mac OS X 10.11 El Capitan

I cannot find anywhere to select double sided scanning ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

From your computer you may scan both sides using HP Easy Scan:

https://itunes.apple.com/us/app/hp-easy-scan/id967004861?mt=12

 

From the Presets menu set the type as Document and the source as Document Feeder, then check the box to scan both sides.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

You have to install Printer software and drivers to you computer first then please try:

 

a. Put originals on the ADF,

b. Touch Scan from the printer control panel,

c. Touch Computer and select a computer on the list,

d. Touch Save as ....

e.  Select Original 2 sided,

f. Touch Start Scan

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks BH but what about if I am using the scanner operations on my computer not the printer itself?

HP Recommended

Hi,

 

Same thing, the second step is to select Two-Sided.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi,

From your computer you may scan both sides using HP Easy Scan:

https://itunes.apple.com/us/app/hp-easy-scan/id967004861?mt=12

 

From the Presets menu set the type as Document and the source as Document Feeder, then check the box to scan both sides.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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