05-26-2012 09:25 AM
I keep getting a message saying the scan to computer is not activated.
I had some problems with the install of my printer and really don't want to
uninstall and reinstall again. Any suggestions?
06-05-2012 08:45 AM
If it comes down to it I would be more than happy to help assist you in a re-installation, but I enabling Scan to Computer should be a pretty easy step. Click the desktop icon for your printer. Under Scanner Actions you should see another option "Manage Scan to Computer". There you should be able to enable or disable Scan to Computer as well as make it startup enabled with Windows.
When a solution is found please mark the post that solves your issue.
11-06-2012 08:37 PM
Logical response - however, does not permanently resolve the issue. Error condition continues, intermittently.
Any other thoughts....?
ALSO, PS7515 goes to sleep, as set, but most times does not wake up or shut down with power button.
Have to remove power cord, re-plug to restart. What's up?
11-07-2012 06:07 AM
Thank you for your reply. I have enabled the scan to computer a while ago, but the problem still persists. I guess it really isn't a big deal, as I am able to use my scanner...Thanks so much! Camz
03-05-2013 09:26 AM
The only thing that I found under my control pannel was windows fax and scan and I cannot find the scanner actions. It won't let me scan anything because my printer is saying "enable activate scan to computer function"
05-17-2013 10:43 AM
In spite of simple directionis, I still cannot make scan work from my HPPhotosmart 7515. Worked for years and has stopped working. Keeps putting me in circle to go to HP Icon and hit activate scanner. I cannot find any buttons / links re: scanner. Hlelpppp. ght
01-23-2014 12:43 PM
When I click on the HP Photosmart icon and then on the "Scanner Actions/Manage Scan to Computer" target, I get a message that says, "Your computer is not listed as available on the Printer's control panel. Please restart your printer and try again." But when I restart the printer as instructed, it still won't scan to the computer and I continue getting the same "not listed" message when clicking "manage scan to computer."
When I do attempt to scan from the printer control panel, it suggests I click on the printer via the "Start" menu (presumably also via the control panel, but it doesn't say so explicitly) and update the IP address. However there is no target path to do so that I could find.
Any other suggestions?
- Using the HP Print and Scan Doctor for Windows to Help Resolve Printer Issues
- HP All-in-One and Fax Product Family - Interpreting Error Codes in Fax Communication Error or Fax History Reports
- HP Fax Products - Testing Your HP Fax Machine with the HP Fax Test Service
- HP All-in-One Products - A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or Fax
- An 'An error occurred while communicating with scanning device' or a 'There is no computer connection' Message Displays When Scanning for HP Printers